Program Manager - 1344317FI

 Job-ID :   1344317FI 
  Category :  Management 
  Position Type : Contract Remote 

Job Description

As the Global Ops Program Manager you will:

  • Have a strong understanding of the digital landscape, Global and Geography operation processes, and business priorities.
  • Understand the needs of the business and represent their asks to technology partners.
  • Intake new digital capability requests from Global/Geo Ops teams and work with Product/Program to assign to roadmaps.
  • Support the implementation of tools and processes within each Global/Geo Ops team and lead the creation and evolution of processes.
  • Play a key role in partnering with the Product/Program to bring new capabilities to life worldwide with the goal of maximizing business value.
  • Serve as a primary intake and escalation point of contact for Global/Geo Ops to understand needs and priorities of cross-functional partners to find and deliver digital product and technology solutions.
  • Help identify and escalate process and technology issues to enable partners in the Global/Geo Ops to run the business.
  • Manage cross-functional strategic projects and/or initiatives from inception to completion in partnership with various global and geo stakeholders.
  • Identify and manage risks, issues, and decisions.
  • Capture and follow up on action items.

In addition to mastery of fundamental program management skills, you will exhibit the desire to:

  • Take initiative
  • Lead in constant change
  • Think creatively
  • Build relationships


  • Self-directed and comfortable working in ambiguous environments.
  • Experience with project management and familiarity with Agile principles and methodologies.
  • Ability to solve complex problems and take a new perspective on existing solutions.
  • Strong presentation, written, and verbal communication skills
  • Ability to speak to large audiences including executives.
  • Must excel working in team-oriented roles that rely on ability to collaborate with others.

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