Technical Relationship Manager - DevSecOps


Job Description

If You Join Us, You Will:

  • Be part of a cross-functional product team that respects, supports, and pushes for continuous improvement.
  • Work closely with customers to get them setup on PlatformOne; ensure any custom setup is feasible
  • Partner with the onboarding team to support customers as well as act as the dedicated technical point of contact.
  • Build best practices for onboarding across different technologies.
  • Act as the voice of the customer and use customer feedback to help Product and Engineering improve the product and the customer experience across the platform.
  • Remain current in the latest security technologies, methodologies and best practices, especially as it relates to cloud and platform services.
  • Communicate with key stakeholders the technical design while ensuring customer satisfaction and business goals and visions are met.

Our Ideal Candidates Are:

  • Knowledgeable of industry standards and best practices
  • Proficient with Development Operations
  • Comfortable with IT Architecture and System Integration
  • Aware of software development risks, with an appreciation for what is technically feasible
  • Able to maintain a high level of coding, testing, and engineering standards
  • Able to be flexible and adaptable if changes in priorities occur
  • Self-starters and fast-learners who are able to independently research and resolve issues using appropriate resources
  • Comfortable working with multi-disciplinary, multicultural, and geographically dispersed teams
  • Confident and proactive in communicating challenges or opportunities
  • Committed to their personal success, as well as success of their peers
  • Technologists at heart and leaders in practice

Basic Qualifications:

  • Strong fundamentals in Linux, Unix
  • Extensive work with AWS and other Cloud Service Providers. GovCloud experience preferred
  • Strong Infrastructure and Configuration Management Experience
  • Prior experience with DevOps automation tools like Ansible, Terraform, Chef, or Puppet
  • Proficiency with Kubernetes, Istio, Gitlab, and Docker.
  • Passion for learning new technologies and applying design patterns
  • Demonstrated ability to drive and articulate technical challenges and solutions
  • BS/MS in Computer Science, similar technical field of study, or equivalent work experience

Preferred Qualifications:

  • Experience collaborating with customers, developers, UX designers, and other non-technical partners
  • Exposed to developing big data, AI/ML, event-streaming, edge-computing, cybersecurity solutions

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