keyboard_backspace Software Engineer II - 1388852O

Build and Agile Tools

WHO WE ARE LOOKING FOR

As an Atlassian Application Engineer, you will work with a fast-paced, dynamic team ensuring the tools related to agile development operate efficiently and effectively for the development teams.

• You will help establish and drive standards and procedures for application usage across the development teams.
• You will lead evangelism efforts for existing tools and identify new opportunities where additions to our application offerings would provide solutions.
• You will help develop and maintain documentation related the applications we support and establish training for on-boarding users to those applications.
• You are a self-starter and can manage multiple projects simultaneously while remaining engaged with stakeholders.
• Assertive individual who seeks the correct solution to meet business requirements with a mind toward security and user experience.
• Appreciation for thorough implementation of a solution, including gathering data, proof-of-concept of ideas / testing and validating that solution meets the business need.

WHAT YOU BRING

• 3+ years direct administration experience with Atlassian products including Jira and Confluence is required.
• Comfortable with basic Linux administration and shell operations.
• Experience deploying and managing the Atlassian Product Suite at an enterprise scale.
• Demonstrated experience in the design, development, and implementation of Atlassian tools and customization.
• Expert level experience managing custom Jira project configuration mechanisms.
• Must have a solid background utilizing an agile framework (e.g., Scrum, Extreme Programming, Kanban) in software development.
• Demonstrable experience developing integrations utilizing Jira REST API, JQL.
• Excellent written, verbal, and interpersonal communication skills.
• Team player, with strong interpersonal skills.
• Experience with scripting with any of the following: Python, Groovy, Bash.
• Experience with logging and monitoring tools like Splunk or New Relic.

The following qualifications are preferred:

• Integrating various Atlassian applications with other applications.
• Terraform and AWS experience.
• Familiar with some of the following: SQL, Java, HTML, CSS, JavaScript, React.
• Knowledge of the underlying Jira database structures.
• Plugin experience, for example, Advanced Roadmaps, ScriptRunner, Rich Filters, ConfiForms, etc.

WHAT YOU WILL WORK ON

• You will collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows or automated solution using Atlassian products (JIRA, Confluence etc.).
• Design, develop, and administer Atlassian products (JIRA, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace.
• Troubleshoot and resolve issues as they arise with JIRA projects and Confluence.
• Serve as a Jira administrator/engineer and maintain responsibility for administration, maintenance, upgrades, enhancements to Jira, and integrations with other tools or plugins.
• Handle support requests and Serve as the Jira and Atlassian technical resource.