Global Stores Business Operations Manager - 1580592Z

 Job-ID :   1580592Z 
  Position Type : Contract Remote 

Job Description

Global Stores Business Operations Manager

As a Business Operation Manager in Global Stores, you will work with global teams across the Client Direct Stores & Services (NDSS) organization to activate our Value Delivery Approach. This approach includes processes with key activities (e.g., Intake Review, Discovery, Prioritization, Quarterly Commit, etc.), and is supported by a tool called “Aha!”. We are looking for someone that can help us coordinate the key activities, administer the tool, and build basic training documentation.


  • Coordinate Operating Offense & Value Delivery Approach activities (e.g., meeting invites, agenda creation, recap distribution, content collection, etc.)
  • Administration of toolset configuration and reporting, ensuring data integrity and multi-functional feedback on enhancements
  • Create basic process and toolset training documentation


  • Bachelor’s degree in Communications, Business, or related discipline
  • Background / experience in direct vertical retail and/or retail support preferred
  • Advanced skills with Outlook, Word, Excel, PowerPoint, Keynote, and Aha!
  • Proven ability to manage multiple tasks with competing priorities in a highly matrixed environment
  • Ability to construct and format effective reports and presentations, including basic training documentation creation
  • Ability to work in a highly ambiguous environment and interest in supporting a global team
  • Ability to handle responsibilities independently, while exercising good judgment in problem solving and keeping team members adequately informed
  • Strong verbal and written communication skills
  • Agile Principle experience is a plus

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