Job Description:
Team & Role
Client ’s Transformational Change Office (TCO) has three primary goals:
- Deliver Transition Management on enterprise tech projects
- Support TM/Adoption excellence on Client ’s largest digital transformation programs
- Build scalable TM capabilities and community within Global Technology
We are looking for an experienced Transition Manager to support the goals above, with focus on #3 (Build scalable TM capabilities and community within Global Technology).
Duties May Include:
- Independently drive forward project-based TM work to fill gaps on enterprise technology initiatives as needed
- Assist in identifying and document Transition Management processes, best practices and capabilities
- Create trainings and build a resource library for Transition Management professionals
- Facilitate communities of practice and cross-functional meetings across Global Technology
- Build concise and visually clean presentations to communicate problem statements and proposed solutions
- Work with stakeholders across Client ’s matrix (business + tech) to align on Transition Management and Digital Transformation initiatives
- Acquire and maintain a detailed knowledge of the company’s policies, principles, and strategies, and keep up-to-date with relevant industry developments
- Manage communications, approvals, and brand voice for the TCO
- Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries
- Responsible for engagement with technology business operations teams
Skills and Experience We Are Looking For:
- Experience delivering change management / transition management on large, cross-functional programs required
- Experience with broad stakeholder communications, executive presentation design and building trainings
- Comfortable working within a technology focused environment
- Client experience is preferred
- Change Management Methodology certification (e.g. PROSCI) preferred
- Familiarity with change portfolio management preferred (i.e. how to deliver change management effectively across a portfolio of projects/programs)
- Familiarity with change management / transition management on both agile and waterfall programs preferred
- Ability to influence others and gain consensus across broad sets of audiences
- Excellent interpersonal and communications skills with the ability to multitask and adapt in a fast-paced environment