keyboard_backspace Virtual Application Engineer - 1594901Z

Duties:

• Responsible for full life cycle management of global enterprise-level Citrix virtual application environment and related dependent technologies
• Install, configure, and maintain Citrix infrastructure (including VPX NetScaler/ADC), published applications, and endpoint client versions
• Manage the day-to-day administration, maintenance, monitoring, capacity management, and problem resolution
• Serve as SME and L3 escalation for application support, troubleshooting, and guidance to junior Citrix engineers
• Responsible for keeping track of Citrix and RDS license and resource usage, trending and capacity planning for future growth
• Provide advanced technical consulting to internal teams for solution design, system management, performance tuning and modification of solutions
• Design and implement high availability throughout Citrix components, eliminating single points of failure, and taking into consideration disaster recovery and business continuity strategies
• Leverage extensive technical knowledge and experience utilizing Citrix to deliver solutions to the business. Plan, prioritize, and manage projects, service requests, and routine assignments
• Identify opportunities to optimize inefficiencies, standardize, and automate existing processes
• Accurately maintain documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, standard operating procedures, support contacts, etc.
• Work within a ITIL framework, following change control policies, and leveraging enterprise ticketing system (e.g. Service-Now)

Required Skills:

• 7+ years supporting Citrix technologies, including XA/XD/CVAD (7.6 or later), Provisioning Services (PVS), Machine Creation Services (MCS), Web Interface/StoreFront, and Citrix App Layering, within a large enterprise environment
• 4+ years managing NetScaler/ADC, to include Design/Architect/Deploy, Gateway, GSLB, Rewrite/Response Policies, Certificate Management, CLI, Utilization and Traffic Analysis
• 8+ years of experience with Windows Server OS, on-prem (VMware ESX) and Cloud (Azure, AWS) based hypervisor environments, and LAN/WAN/Firewall network technologies
• Expert proficiency in scripting, especially PowerShell and Python
• Extensive experience navigating, querying, and extracting information from database sources (i.e. SQL) and presenting in easily digestible format, such as Tableau or Power BI dashboards
• Expert understanding of Windows internals and system level debugging for Windows 10 and Server 2012 and later
• Advanced knowledge of Windows Active Directory, Citrix and Domain Group Policy, DHCP, DNS

Education:

• Degree in Computer Science, Engineering, Mathematics, or related field OR equivalent work experience in a technical discipline related to Information Technology that demonstrates technical competency