Site Reliability Engineer - 1602648N

 Job-ID :   1602648N 
  Category :  Engineers 
  Position Type : Contract Remote 

Job Description


We are looking for an Embedded Site Reliability Engineer to join our team in the SAP Finance Engineering space! You will be focused on maximum availability, reliability, and observability of SAP Finance systems, Retail Finance Systems, and Blackline.


SREs perform incident and problem analysis, detect infrastructure or code defects, define, report, and create observability processes for Key Performance Indicators (KPIs), and work with engineering and product teams to provide long term solutions to production issues in one of Client 's fastest growing spaces!


This individual will be part of the Technology Operations team but working cross-functionally with a variety of teams across Client . The primary focus of this role will be supporting the Finance Engineering teams for Reliability Engineering.


  • Develops partnerships and works closely with finance business and technical team members to understand key business and accounting workflows.
  • Creates integration context diagrams and or other process descriptions.
  • Effectively triages production issues as they occur, routing to appropriate resolver team as needed.
  • Clearly communicates impact and urgency of production issues or concerns to stakeholders and technology partners.

Primary Skills

  • Demonstrated accounting or financial experience
  • Basic understanding of the IT Infrastructure Library (ITIL framework) for delivering IT Services
  • Experience with incident, problem, and change management. ServiceNow experience a plus.
  • Finance and/ or retail experience with high-volume transactional systems combining contemporary microservice architecture with ERP systems.
  • Ability to define and perform technical tests to diagnose issues and provide root cause.
  • Ability to observe, diagnose, and develop fixes for production issues quickly and efficiently
  • Ability to develop and drive real time monitoring solutions that provide visibility into site health and key performance indicators
  • Ability to work across teams (business and technical) to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization


General Experience 

  • Interest in learning and collaborating with a diverse technical team
  • Experience or ability to learn and support financial technology
  • Strong communication skills 
  • Previous Blackline SaaS product experience a plus.
  • Excellent analytical skills, written and oral communication.
  • Strong design and development experience with Java, Splunk, PHP is plus.
  • Public cloud infrastructure experience (AWS preferred): AWS EC2, S3, SQS, Dynamo DB, and SNS.


Bachelor’s degree in Business, CS, or equivalent and 6+ years tech exp or business exp that includes working closely with IT.


Chat with us