keyboard_backspace Network Administrator

Position Summary

The Network Administrator will administer and oversee the implementation, organization and troubleshooting of the computer network, multiple operating systems, and appropriate communications protocols.

Duties and Responsibilities

• Manage network security including firewalls, end-point security, multi factor authentication, and Cloud backup for Disaster recovery.
• Maintain the network infrastructure, including switches, routers, VPN, LAN and WAN. Ensure network and communication devices are functioning appropriately.
• Monitor network performance and troubleshoot any issues. Install, maintain, upgrade and patch all network servers. Provide network support while identifying and solving issues that arise.
• Manage Wireless network configuration, monitoring and maintenance, including the cloud key, gateway, POE switch and Access Points.
• Manage M365 infrastructure including Azure AD Connector, account creation and policies.
• Maintain Active Directory, including forest and domain level upgrades.
• Assist in support of on prem and Azure virtual machines
• Manage and maintain NetApp Storage Arrays, Snapshot management, Replication management and upgrades.
• Manage and oversee telephone system.
• Plan, schedule and execute equipment installations, imaging, upgrades, and replacement projects.
• Conduct research on products (trends in technology) in support of procurement and development efforts. Evaluate cost benefit analysis of products and recommend hardware and installation products for purchase.
• Provide technical support to users.
• Perform other duties as assigned.

Required Skills and Abilities

• Must be highly self-sufficient and capable of handling day to day tasks with minimal supervision, plus possess excellent teamwork and collaboration skills.
• Excellent communication and interpersonal skills, and ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.
• Strong analytical and problem-solving skills. Exceptional organizational skills and attention to detail.
• Ability to maintain strict confidentiality regarding client and firm information.
• Thorough understanding of VOIP telephone systems.
• Proficient in Fortinet firewalls and Cisco switching
• Proficient with M365 administration.
• Prior vendor experience with Microsoft Windows and Linux servers, VMWare, Ubiquiti WiFi products, Palo Alto firewalls, Fortinet firewalls, Cortex and VPN, Cisco switches & routers, DUO MFA and Veeam products.

Education and Experience Requirements

• B.S. degree in Computer Science or related field required or equivalent work experience.
• 2+ years of relevant work experience in legal or professional services environment.

Physical Demands and Conditions Requirements

• General office environment, sitting and viewing computer monitors for extended periods
• Standing in Data Center Environment (loud and heavily air conditioned) for extended periods of time
• Ability to lift 50# during installation and maintenance of Enterprise level IT equipment

Hours and Locations of Work

• Providence, RI based position at Citizen’s Plaza
• Routinely, Monday through Friday, 9am-5:30pm, with availability for later or early daily hours and weekends for traveling or maintenance tasks.
• Position will share on-call responsibilities.
• Periodic travel to other AP&S locations as developed, currently Boston, MA and Newport, RI